Mr. Ray Horak

Context Corporation
1500A East College Way, PMB 443
Mount Vernon , WA 98273
Office: 360-428-5747
Introduction

Ray Horak provides litigation support as a consulting expert and testifying expert in cases involving the Telephone Consumer Protection Act (TCPA), product/service misrepresentation, contract disputes, and intellectual property (patent, copyright, and trademark/service mark infringement) disputes, as well as issues of taxes and fees allegedly owed to 911 districts and municipalities. Those cases have involved a broad range of technologies, including Automatic Telephone Dialing Systems (ATDSs), text messaging, cellular, DSL, E911, fax, PBX, prepaid cellular, push-to-talk (PTT), videoconferencing, VoIP, and voice processing.

He also has performed technical compliance reviews for several telephony systems they and their third party vendors employ in sales, collections, customer service and opinion polling. The objective of those engagements, several of which are ongoing, is to determine the specific nature and capacities (present, potential and theoretical) of the telephony systems (e.g., ATDS and PBX) and subsystems, the systems of record (i.e., databases), Customer Relationship Management (CRM) systems, Receivables Management (RM) systems, and any and all other peripheral systems, both premises- and cloud-based.

Ray is an independent consultant in wireline and wireless telecommunications and related fields such as the Internet and Voice over IP. His 40+ years’ experience includes management and executive positions with Southwestern Bell, CONTEL, Executone and Communications Group prior to forming The Context Corporation.

Ray has authored the best-selling Communications Systems and Networks, (John Wiley and Sons, 1997, 2000, and 2002) and the critically-acclaimed Telecommunications and Data Communications Handbook (Wiley-Interscience, 2007, 2008) and Webster’s New World Telecom Dictionary (Webster’s New World, 2007). He was Senior Contributing Editor for Newton’s Telecom Dictionary (12th through 22nd Editions). He has written hundreds of technical white papers, case studies, articles, and columns for major print and electronic publications such as CommWeb, Computer Telephony, Network World, The Prepaid Press, and Teleconnect. He also has served as Technical Editor for several book-length works and as Technology Editor for Telecom Reseller newspaper.

Ray has taught hundreds of public and private seminars and has spoken before tens of thousands of telecom and IT professionals in the US and abroad as a conference keynoter, seminar and tutorial leader, panel chair and panelist at hundreds of major industry conferences. He is known for his ability to translate highly technical subject matter into plain English, commonsense language for technical and lay audiences, alike.


Areas of Expertise
  • Broadband
  • Call Centers
  • Cell Phones
  • Communications
  • Computers
  • Data Communications
  • Information Technology
  • Intellectual Property
  • Internet
  • Multimedia
  • Networking
  • Telecommunications
  • Telephony
  • Wireless Technology

Expert Background
Q: Please list your professional accreditations, degrees, licenses, and certificates granted:
A: Associate in Arts, Del Mar College (1966)
Bachelor of Business Administration, University of Texas at Austin (1968)
Master of Business Administration, University of Texas at Austin (1970)
Q: Please list your affiliations or memberships in any professional and/or industry organizations:
A: IEEE
IEEE Computer Society (ComSoc)
Electronics Technicians Association (ETA)
Q: Please list any teaching or speaking experience you have had, including subject matter:
A: Terrapinn (Faculty, 1995-): Telecommunications and Data Communications MasterClass
University of San Francisco (Adjunct Faculty,1995-1996) McLaren Graduate School of Business
International Data Group (IDG)(Faculty, 1995-1996), Essentials of Telecommunications
Network World Technical Seminars (Faculty, 1995-), Essentials of Telecommunications
BCR Enterprises, Inc. (Faculty, 1988-1993), Essentials of Telecommunications
Institute for International Research (IIR) (1993-1995), Essentials of Telecommunications
San Francisco State University (1992-1995), Essentials of Telecommunications and Essentials of Network Management

Served as keynoter, lecturer, seminar leader, workshop leader, panel chair and panelist at hundreds of conferences and have spoken before tens of thousands of telecom professionals.
Q: Have any of your accreditations ever been investigated, suspended or removed? (if yes, explain)
A: No
Q: On how many occasions have you been retained as an expert?
A: Approximately 75
Q: For what area(s) of expertise have you been retained as an expert?
A: Automatic Telephone Dialing Systems (ATDS), Contract Disputes, Cellular Telephony, Digital Subscriber Line (DSL), Electronic Surveillance, Text Messaging, Facsimile (Fax) Technology, Internet Protocol (IP), Patent Infringement, PBX technology, Product Misrepresentation, Push-to-Talk (PTT), Service Mark Infringement, Telephone Consumer Protection Act (TCPA), Trademark Infringement, Videoconferencing, Voice Mail, Voice over Internet Protocol (VoIP)
Q: In what percentage of your cases were you retained by the plaintiff?
A: Approximately ten percent (10%)
Q: In what percentage of your cases were you retained by the defendant?
A: Approximately ninety percent (90%)
Q: On how many occasions have you had your deposition taken?
A: Forty plus (40+)
Q: When was the last time you had your deposition taken?
A: November 2018
Q: On how many occasions have you been qualified by a court to give expert testimony?
A: Forty plus (40), to my knowledge
Q: On how many occasions have you testified as an expert in court or before an arbitrator?
A: Approximately Twenty (20)
Q: For how many years have you worked with the legal industry as an expert?
A: Approximately Fifteen (15)
Q: What services do you offer? (E.g.: consulting, testing, reports, site inspections etc.)
A: Consulting, Data Analysis, Patent Analysis, Prior Art Research, Reports, Site Inspections, Testimony
Q: What is your hourly rate to consult with an attorney?
A: Fee schedule to be negotiated
Q: What is your hourly rate to review documents?
A: Fee schedule to be negotiated
Q: What is your hourly rate to provide deposition testimony?
A: Fee schedule to be negotiated
Q: What is your hourly rate to provide testimony at trial?
A: Fee schedule to be negotiated
Q: Please list any fees other than those stated above (E.g.: travel expenses, copy fees, etc.)
A: All travel and administrative expenses are additional and billed on a pass-through basis.


References

Litigation Support Experience, Representative Engagements:

Denise Baker v. Navient Solutions, LLC (2018)
Jurisdiction: U.S. District Court, Eastern District of Virginia
Case No.: 1:17cv01160
Client: Navient Solutions, LLC
Nature of Case: Class Action, ATDS provisions of the Telephone Consumer Protection Act (TCPA)
Nature of Engagement: Consulting/Testifying Expert

Madison County Communications District v. BellSouth Telecommunications (2018)
Jurisdiction: Circuit Court of Jefferson County, Alabama
Civil Action No.: CV-2014-904855
Client: Madison County Communications District
Nature of Case: Class Action, Breach of Contract
Nature of Engagement: Consulting/Testifying Expert

R. Fellen, Inc. v RehabCare (2016)
Jurisdiction: U.S. District Court, Eastern District of California
Case No. 1:14-cv-02081
Client: RehabCare
Nature of Case: Class Action, Junk Fax provisions of the Telephone Consumer Protection Act
Nature of Engagement: Consulting/Testifying Expert

Anderson v. Domino's Pizza, Inc. (Call-em-All) (2011)
Jurisdiction: U.S. District Court, Western District of Washington
Case No.: 11-CV-00902-RBL
Client: Call-em-All
Nature of Case: Class Action, ATDS provisions of the Telephone Consumer Protection Act (TCPA)
Nature of Engagement: Consulting Expert

Verizon New England Inc. and Verizon New York Inc. v RNK, Inc. (2010)
Case No.: 08-CV-11457-NG-LTS
Jurisdiction: U.S. District, District of Massachusetts
Client: Verizon
Nature of Case: Contract Dispute, VoIP Interconnection
Nature of Engagement: Consulting/Testifying Expert

Robert A. Green v. Insurance Program Managers Group, L.L.C. (2008)
Jurisdiction: U.S. District Court, Northern District of Illinois, Eastern Division
Civil Action Case No.: 07-CV-3842
Client: Insurance Program Managers Group, L.L.C.
Nature of Case: Class Action, Junk Fax provisions of the Telephone Consumer Protection Act (TCPA).
Nature of Engagement: Consulting/Testifying Expert

Cellco Partnership d/b/a/ Verizon Wireless v. Nextel Communications, Inc. (2004)
Jurisdiction: U.S. District Court, District of Delaware
Civil Action No.: 03-725-KAJ
Client: Verizon Wireless
Nature of Case: Trademark/Service Mark Infringement re: push-to-talk (PTT)
Nature of Engagement: Consulting/Testifying Expert

David Solomon v Verizon Internet Solutions, Inc. (2003)
Jurisdiction: New York Supreme Court, New York County
Client: Solomon, Scott, Croak, et al.
Nature of Case: Class Action, Product Misrepresentations, DSL service
Nature of Engagement: Consulting/Testifying Expert