Robert D. Zitsman
Robert D. Zitsman, NHA, MBA, is a licensed California Nursing Home Administrator with over 35 years of experience promoting excellent, evidence-based patient care outcomes. His extensive operational leadership spans the continuum of care, including critical care, long-term care, inpatient acute rehab, post-acute rehab, dementia care, assisted living, and entry fee model continuing care retirement communities. Throughout his career, Mr. Zitsman has maintained a strong track record of regulatory compliance and quality improvement, highlighted by twenty-five years of CMS surveys within substantial compliance and a demonstrated ability to improve Medicare Compare Star ratings to 5 stars. Leveraging his deep background in managing skilled nursing and assisted living facilities, he provides comprehensive litigation support and expert witness services for both defense and plaintiff counsel. His casework frequently involves allegations of elder abuse, neglect, corporate negligence, and wrongful death, and he is experienced in providing expert testimony and participating in depositions.
- Elder Abuse
- Hospital & Medical Ethics
- Hospital Administration
- Long Term Care
- Managed Care & HMOs
- Medical Records
- Medical Staffing
- Nursing Homes
- Wound Care/Pressure Sores
- Wrongful Death
- Q: Please list your professional accreditations, degrees, licenses, and certificates granted:
- A: Degrees
• Master of Business Administration, 1984, from Wright State University in Dayton, OH.
• Bachelor of Science in Business Administration, 1977, from The Ohio State University in Columbus, OH.
Professional Certifications & Licenses
• Nursing Home Administrator (NHA) – California License #6110 (expires 8/24/2027).
• RCFE Administrator, inactive – California Certificate #6028625740 (2013-2021).
- Q: For what area(s) of expertise have you been retained as an expert?
- A: • Abuse and Neglect: This includes specific claims of elder abuse, dependent adult abuse, elder neglect, and general neglect or abuse.
• Negligence: This encompasses allegations of general negligence, medical negligence, corporate negligence, and gross negligence.
• Wrongful Death: This involves claims related to the wrongful death of residents or patients in care facilities.
• Violations of Patient/Resident Rights: This includes violations of the Patients' Bill of Rights, Resident Rights, and the Elder and Dependent Adult Civil Protection Act.
• Understaffing: This involves specific claims regarding facility understaffing issues.
• Retaliatory Discharge and Violations of the Medicaid False Claims Act: This includes claims of retaliatory discharge and violations of the Medicaid False Claims Act.
• Premises Liability and Fraud: This encompasses specific legal claims regarding premises liability and fraud.
• Willful Misconduct: This covers allegations of willful misconduct impacting resident care.
• Personal Injuries: This includes claims related to personal injuries sustained by residents.
- Q: In what percentage of your cases were you retained by the plaintiff?
- A: 25%
- Q: In what percentage of your cases were you retained by the defendant?
- A: 75%
- Q: On how many occasions have you had your deposition taken?
- A: 10+
- Q: When was the last time you had your deposition taken?
- A: 2025
- Q: On how many occasions have you been qualified by a court to give expert testimony?
- A: 2+
- Q: For how many years have you worked with the legal industry as an expert?
- A: 10
- Q: What services do you offer? (E.g.: consulting, testing, reports, site inspections etc.)
- A: • Expert Consulting Services: Provided through Expert Consulting Services, LLC.
• Litigation Support: Assisting with legal cases.
• Expert Witness Testimony: Serving as an expert witness for both the defense and the plaintiff , which includes providing deposition testimony.
- Q: What is your hourly rate to consult with an attorney?
- A: Please contact for fee schedule.
- Q: What is your hourly rate to review documents?
- A: Please contact for fee schedule.
- Q: What is your hourly rate to provide deposition testimony?
- A: Please contact for fee schedule.
- Q: What is your hourly rate to provide testimony at trial?
- A: Please contact for fee schedule.
- Q: Please list any fees other than those stated above (E.g.: travel expenses, copy fees, etc.)
- A: Please contact for fee schedule.
Available Upon Request