Paul Chen

PC Squared Consultants - Consumer Product (Nonfood) Safety, Regulatory and Retail Compliance, Quality Assurance and Control Consultant and Expert
PO Box 821
Bentonville , AR 72712
Office: 479-595-8398

Introduction

Paul Chen is a consumer product (non-food) safety, regulatory and retail compliance, quality assurance and control, 3rd party lab testing / inspection / auditing, CPSC (Consumer Product Safety Commission), CPSIA (Consumer Product Safety Improvement Act) consultant and expert. He is on-call 24/7 and speaks Chinese fluently.

Mr. Chen has over 16 years of experience in the consumer products industry, most recently for the Product Safety & Compliance division at Walmart Stores, Inc. He was responsible for managing the regulatory compliance testing and auditing programs / policies / procedures / protocols / practices for general merchandise (non-food) items offered for sale in the Walmart, Walmart.com, Sam's Club, samsclub.com, and Puerto Rico formats. This included direct import, domestic, private label, supplier and national brand items in 20+ departments/categories.

In addition to being employed with the world's largest retailer (and company), Mr. Chen was also previously employed with Intertek, a global 3rd party test lab and QA/QC service provider and various consumer product companies and manufacturers.

Mr. Chen has experience with the following consumer products areas in various capacities: Toys, Children's Products, Sporting Goods, Costume & Fine Jewelry, Sunglasses, Watches, Bags and Other Accessories, As Seen On TV, Clip Strips and Impulse, Seasonal & Celebrations, Crafts, Fabrics and Sewing, Furniture (indoor), Outdoor Living (i.e. furniture and grills), Infant Hardlines & Consumables, Stationery, Kitchen & Dining, Small Appliances, Bedding & Bath, Home Decor, Storage & Organization, Electronics, Electrical, Lighting, Hardware & Paint, Automotive, Pets, Health Beauty Aids, Cosmetics, Personal Care Products, Household Chemicals & Consumables and other Consumer Products (i.e. softgoods, softlines, hardgoods, hardlines, etc.)

More about PC Squared Consultants: https://www.consumerproductcompliance.com/about-us


Areas of Expertise

  • Accident Investigation
  • Chemicals
  • Child Safety
  • Consumer Products
  • Failure Analysis
  • Materials
  • Products Liability
  • Safety
  • Sports & Recreation

Expert Background

Q: Please list your professional accreditations, degrees, licenses, and certificates granted:
A: Master in Business Administration (MBA) - Keller Graduate School of Management
Bachelor of Science (BS) in Business Information Systems - DeVry University
Certified Quality Improvement Associate (CQIA) - American Society for Quality
Certificate in Product Safety Analysis - St. Louis University
Certificate in Product Risk Assessment - St. Louis University
Q: Please list your affiliations or memberships in any professional and/or industry organizations:
A: International Consumer Product Health & Safety Organization (ICPHSO)
Q: Have any of your accreditations ever been investigated, suspended or removed? (if yes, explain)
A: No
Q: On how many occasions have you been retained as an expert?
A: Numerous
Q: For what area(s) of expertise have you been retained as an expert?
A: Experience with the following consumer products areas in various capacities: Toys, Children's Products, Sporting Goods, Costume & Fine Jewelry, Sunglasses, Watches, Bags and Other Accessories, As Seen On TV, Clip Strips and Impulse, Seasonal & Celebrations, Crafts, Fabrics and Sewing, Furniture (indoor), Outdoor Living (i.e. furniture and grills), Infant Hardlines & Consumables, Stationery, Kitchen & Dining, Small Appliances, Bedding & Bath, Home Decor, Storage & Organization, Electronics, Electrical, Lighting, Hardware & Paint, Automotive, Pets, Health Beauty Aids, Cosmetics, Personal Care Products, Household Chemicals & Consumables and other Consumer Products (i.e. softgoods, softlines, hardgoods, hardlines, etc.)
Q: For how many years have you worked with the legal industry as an expert?
A: 11+ years
Q: What services do you offer? (E.g.: consulting, testing, reports, site inspections etc.)
A: https://www.consumerproductcompliance.com/service-offerings
Q: What is your hourly rate to consult with an attorney?
A: $450 per hour / $2000 per day (max)

Flat fee also available (upon request)
Q: What is your hourly rate to review documents?
A: $450 per hour / $2000 per day (max)

Flat fee also available (upon request)
Q: What is your hourly rate to provide deposition testimony?
A: $450 per hour / $2000 per day (max)

Flat fee also available (upon request)
Q: What is your hourly rate to provide testimony at trial?
A: $450 per hour / $2000 per day (max)

Flat fee also available (upon request)
Q: Please list any fees other than those stated above (E.g.: travel expenses, copy fees, etc.)
A: Travel time fee: $2000 (1st day) / $1000 (each additional day) - includes travel time to destination
Travel expenses: billed at actual cost
Bi-weekly billing; payment due on receipt of invoice



References

Available Upon Request