Charles D. Carter has become one of America's leading 9-1-1 expert witnesses. Since 1987, he was written thirty-three national certification, continuing education and professional development courses for 9-1-1 profession.
His experience from 1966 - 1987 as a firefighter, paramedic, police officer, investigator and chief who administered over an emergency communications center, he is a leading 9-1-1 consultant for the development of 9-1-1 policies and procedures manuals and quality control programs.
He serves as a testifying and consulting 9-1-1 expert witness and 9-1-1 legislative consultant.
Background
Q: Please list your professional accreditations, degrees, licenses, and certificates granted:A: PROFESSIONAL PROFILE
• Founder, National Communications Institute (NCI), 1987
• Founder, National Emergency Communications Institute (NECI), 2004
• Accomplished researcher, writer and educator with hands-on professional teaching experience
• Passionate about the potential and impact of public safety training
• Innovative educator devoted to education and certification of emergency communications personnel
• Published author
• 9-1-1 training consultant
• 9-1-1 legislative consultant
• 9-1-1 expert witness
EDUCATION
• 1966 - Miami-Dade County Police Academy - Miami, Florida, Police Officer, Homestead, Florida
• 1968 - IBM: Saturn V Guidance Computer Systems Training, Cape Canaveral, Florida
• 1972 - DeKalb County Fire Academy - Atlanta, Georgia, Firefighter, DeKalb Fire Department
• 1973 - DeKalb County EMT School - DeKalb Community College, DeKalb Fire/EMS Department
• 1974 - DeKalb County Paramedic School - DeKalb Hospital, Shallowford Hospital, Grady Hospital
• 1976 - DeKalb County Fire Academy, First Class Firefighter Certification
• 1985 - Georgia State Police Academy, University of Georgia
ACADEMIC HONORS AND AWARDS
• June 1985 – Northeast Georgia Law Enforcement Academy:
•Cum laude
•Class President
•Class Valedictorian
HIGHLIGHTS OF PROFESSIONAL EXPERIENCE
• 1962 - 1965 - Missile Launch Crewman - U.S. Army Veteran Cuban Missile Crisis
• 1966 - 1967 - Police Officer - Homestead, Florida
• 1968 - 1972 - IBM - Apollo/Saturn V Program - Kennedy Space Center, Florida
• 1973 - 1977 - Firefighter, EMT, Paramedic - DeKalb Fire Department, Atlanta, Georgia
• 1978 - 1984 - Xerox Corporation Field Engineer - Atlanta, Georgia
• 1984 - 1986 - Chief Deputy Sheriff, Gwinnett County, Georgia
• 1987 - 1988 - 9-1-1 Consultant - Developed State of Georgia’s first 9-1-1 certification program
• 1989 - 1991 - Senior Special Assistant, Secretary of State Max Cleland, State Capitol, Atlanta, Georgia
• 1992 - 1995 - EMS Subject Matter Expert, ASTM EMD Standards: 1258, 1552 and 1560
• 1995 - 1996 - EMS Subject Matter Expert, NHTSA, NHTSA EMD National Standard Curriculum
RESEARCH INTERESTS
• Interests are directed primarily toward:
• Research and development of courses for the emergency communications profession.
• Research liability, legal issues and lawsuits related to 9-1-1 cases
• Assist in the establishment of 9-1-1 legislative mandates in all 50 states
• Assist foreign countries establish emergency communications systems similar to 9-1-1 in America
SCHOLARLY CONTRIBUTIONS BY CHARLES D. CARTER PUBLICATIONS
NECI Publications, Atlanta, Georgia
• Basic Communications Instructor National Certification, 1991
• Basic Communications Officer National Certification 1991
• Crisis Call Handling, 1992
• Employee Management, 1993
• Developing a Policies and Procedures Manual, 1994
• Communications Training Officer (CTO), 1995
• NHTSA/NECI Emergency Medical Dispatcher National Certification, 1996
• NHTSA/NECI EMD Instructor, 1996
• Crimes in Progress Calls, 1998
• Domestic Violence Calls, 1999
• Suicide Calls, 1999
• Bomb Threats Calls, 2000
• Terrorist Calls, 2001
• HAZMAT Calls, 2002
• Liability and Legal Issues in 9-1-1, 2003
• Stress Management in 9-1-1, 2004
• Emergency Communications Instructor, 2004
• Emergency Communications Officer (ECO) National Certification, 2004
• Homeland Security Awareness for 9-1-1, 2004
• Fire Communications Instructor, 2005
• Fire Communications Specialist, 2005
• 9-1-1 Instructor National Certification, 2007
• 9-1-1 Officer National Certification, 2007
• 9-1-1 Officer OJT, 2007
COURSES UNDER DEVELOPMENT
• TTY Specialist
• PowerPoint Development for Instructors
• Sexual Harassment for Supervisors
• Courtroom Demeanor for 9-1-1
• Sexual Harassment in 9-1-1
• Courtroom Demeanor for 9-1-1
• Sexual Harassment in 9-1-1
MILITARY
U.S. Army - Active Duty 1962 – 1965 – Cuban Missile Crisis
U.S. Army – Reserves 1966 – 1977 – Vietnam Era
Q: Please list your affiliations or memberships in any professional and/or industry organizations:
A: National Emergency Number Association (NENA)
Q: Please list any teaching or speaking experience you have had, including subject matter:
A: ACADEMIC/TEACHING EXPERIENCE
• Law Enforcement Academy Instructor - State of Georgia
• Computer Instructor – Georgia Secretary of State
• National Public Safety Educator / Conference Speaker
• National 9-1-1 Training Consultant
• National 9-1-1 Train-the-Trainer
• National speaker at state, national and international 9-1-1 conferences
CONFERENCES
9-1-1 International Conference Speaker
• NENA International Conference - Toronto, Canada - Liability and Legal Issues in 9-1-1
• 2002 Conference of Military Historians, Washington, DC - The Impact of The Cuban Missile Crisis on America’s History, by Charles D. Carter
9-1-1 National Conference Speaker
• 56th APCO International Conference - Boston, MA - Computer Technology in 9-1-1
9-1-1 State Conference Speaker
• Alabama APCO/NENA - Gulf Shores, AL - EMD: The New Standard of Care
• Mississippi APCO NENA - Jackson, MS - Liability Risk Management in 9-1-1
• New Jersey NENA - Liability for 9-1-1 Trainers
• Florida NENA - Regional Training Centers
• Virginia EMS Symposium: Stress Management for 9-1-1
• North Carolina NENA: Liability in 9-1-1
• New Mexico Sheriff’s Association: Liability in 9-1-1
• Tennessee APCO/NENA: Liability Risk Management in 9-1-1
• Drafting Legislation for 9-1-1, Gulf Coast Community College, Panama Beach, Florida - June 30, 2006
Q: Have any of your accreditations ever been investigated, suspended or removed? (if yes, explain)
A: No
Q: On how many occasions have you been retained as an expert?
A: • 9-1-1 Expert Witness, Herrera v. El Paso, Texas, et al.
• 9-1-1 Expert Witness MEDEVAC v. Hillsborough County, Florida, et al
• 9-1-1 Expert Witness Jersey City, New Jersey
Q: For what area(s) of expertise have you been retained as an expert?
A: 9-1-1 Emergency Communications
Q: In what percentage of your cases were you retained by the plaintiff?
A: 30%
Q: In what percentage of your cases were you retained by the defendant?
A: 70%
Q: On how many occasions have you had your deposition taken?
A: 12
Q: When was the last time you had your deposition taken?
A: February 2009
Q: For how many years have you worked with the legal industry as an expert?
A: 23
Q: What services do you offer? (E.g.: consulting, testing, reports, site inspections etc.)
A: Research, development, consulting, testifying, quality assurance
Q: What is your hourly rate to consult with an attorney?
A: No charge for 1st hour consultation
Q: What is your hourly rate to review documents?
A: $200.00
Q: What is your hourly rate to provide deposition testimony?
A: $250.00
Q: What is your hourly rate to provide testimony at trial?
A: $250.00
Q: Please list any fees other than those stated above (E.g.: travel expenses, copy fees, etc.)
A: Any travel expenses directly related to the case
References
Louise B. Fields, EsquireOffice of the County Attorney
Hillsborough County Florida
601 E. Kennedy Boulevard, 27th Floor
Box 1110
Tampa, Florida 33601
FIELDSL@HillsboroughCounty.ORG
MEDEVAC v. Hillsborough County, Florida
MICHAEL A. CIFELLI, Attorney
Scarinci Hollenbeck
1100 Valley Brook Avenue
P.O. Box 790
Lyndhurst, NJ 07071-0790
Phone: 201-896-4100
Fax: 201-896-8660
mcifelli@scarincihollenbeck.com
Wilson v. Jersey City, New Jersey
Gina Palafox, Attorney
4157 Rio Bravo
El Paso, Texas 79902
915-533-4884
FAX 915-532-8373
GPalafox@DZN.com
MANUELA BELTRAN v. City of El Paso
