Mrs. Barbara Lee Holland, CPM®, is President and principal owner of H&L Realty & Management Company in Las Vegas, Nevada. She is the Executive Officer Responsible for the development and growth of the property management, commercial brokerage and leasing divisions. The company’s portfolio consists of over 4000 residential units and over 760,000 square feet of commercial and office space. Mrs. Holland has been involved in real estate management since 1971, where she was the director of property management for Revest Company in Hartford, Connecticut.
Mrs. Holland has been very active both on the local and national IREM levels. She was the first Las Vegas IREM President in 1984. For IREM National, she has been the Vice-Division Director of Communications Division, Chair of the Publishing Committee, Chair of the Journal of Property Management, and 101 & 103 Course Board Director. Mrs. Holland served as Regional Vice President of IREM (1993-1994). Mrs. Holland served on the Executive Committee of IREM National, as a Member-At-Large in 1996. She was a senior member of the faculty committee for IREM. Mrs. Holland has served as the Education Course Director for IREM National’s Residential Seminars. She has served numerous times as a councilor for IREM National’s Governing Council.
Mrs. Holland has served as the President for the Greater Las Vegas Association of Realtors. She served 12 consecutive years as a Director for the Nevada Association of Realtors®. In 1996, she received the Realtor of the Year Award from the Greater Las Vegas Association of Realtors. In 1997, Ms. Holland also served on the Executive Committee of the Nevada Association of Realtors.
Mrs. Holland’s teaching experience includes IREM’s Seminar RES 201 (“Successful On-Site Management”), IREM’s “Managing Single-Family Homes” and “Small Residential Properties”, Fundamental and Intermediate Seminars for IREM’s ARM and CPM programs, Community Association seminars and courses for the Nevada Real Estate Commission, the University of Nevada Las Vegas, Continuing Education Department, the Nevada Association of Realtors® and Professional Education Systems, Incorporated and National Business Institute, Incorporated.
Mrs. Holland has written a number of articles for the “Journal of Property Management” on subjects ranging from energy conservation to employee motivation. She is the recipient of the Article of the Year (1991), from the Journal of Property Management on “Agency and Legal Liability.” Mrs. Holland’s Successful Residential Management, The Professional’s Guide, served as the student textbook for IREM’s RES 201 Course, “Successful Site Management.” She is the author of IREM’s Managing Single Family Homes book, and co-author of IREM’s How to Write an Operating Manual - A Guide for Apartment Management and co-author of Landlord/Tenant Law in Nevada. Ms. Holland writes a weekly column for The Las Vegas Review Journal Newspaper on Association Management and Living. Ms. Holland is a feature writer for the Managing Housing Letter, a nationwide publication covering private, public and assisted rental housing.
Mrs. Holland is the first woman in the United States to be admitted to the Journal of Property Management’s Academy of Authors and has received IREM’s Professional Achievements Award. Mrs. Holland was just recently honored by the IREM Foundation in June, 1996 when she received the prestigious Louise L. and Y.T. Lum Award for her contributions in real estate education and publication. In June, 1997, the IREM Foundation awarded Ms. Holland the Lloyd D. Hanford Sr. Distinguished Faculty Award for her dedication and contribution to the education of her students. Ms. Holland is the only person to have received both the Lum and Hanford awards. Her academic credits include a master’s degree in Urban American History from the University of Connecticut.
Background
Q: Please list your professional accreditations, degrees, licenses, and certificates granted:A: M.A., University of Connecticut - Storrs, Cum Laude, American Urban History, 1971
B.A., University of Massachusetts - Amherst, Cum Laude, American History, 1970
Property Management Permit
Supervisory Community Association Manager
Real Estate Broker’s License - State of Nevada
PROFESSIONAL DESIGNATIONS:
Awarded the Certified Property Management (CPM®) Designation from the Institute of Real Estate Management, 1978.
Certified Commercial Investment Member (CCIM) Candidate.
NATIONAL AWARDS:
First Woman in the United States to receive the Academy of Authors and the Professional Achievement Awards - 1978, 1982 respectively.
Academy of Authors Award - Institute of Real Estate Management, 1978, for outstanding contributions in the field of property management publications.
Professional Achievement Award - Institute of Real Estate Management, June 1983, for continued advanced CPM education and contribution in the field of property management.
Awarded the Service Award, Omega Tau Rho, October, 1984, from the National Association of Realtors.
Article of the Year - Journal of Property Management, 1991.
Louise L. and Y.T. Lum Award - Institute of Real Estate Management, 1996, for contribution to the field of real estate education, publication and service.
Lloyd D. Hanford, Sr. Distinguished Faculty Award, 1997, for contributions in education.
Only person to have received both the Lum and Hanford Awards.
STATE AWARDS:
The Gene Nebeker Memorial Award - The Greater Las Vegas Association of Realtors, 1990.
CPM of the Year, Las Vegas Chapter of the Institute of Real Estate Management - 1985, 1991.
Awarded the Realtor of the Month, June 1984, December 1986, December 1988 and May 1991 from the Greater Las Vegas Association of Realtors.
Superstar of the Year - 1992 - Women’s Council of Realtors.
Outstanding Director of the Year - Greater Las Vegas Association of Realtors - October 1994.
Realtor of the Year - Greater Las Vegas Association of Realtors - 1996 for contribution to the Association and real estate community.
Committee Chair of the Year Award - Las Vegas Institute of Real Estate Management Chapter 99 - 2006
Q: Please list your affiliations or memberships in any professional and/or industry organizations:
A: PROFESSIONAL AFFILIATIONS:
Member of National Association of Realtors (Residential and Association Management)
Member of the Las Vegas Board of Realtors
Member of the Institute of Real Estate Management
Reno Sparks Association of Realtors
POSITIONS HELD:
Professional Standards Committee - The Greater Las Vegas Association of Realtors - Senior Member - 1986 to 2006.
Education Committee Member - Institute of Real Estate Management - Established future initiatives for IREM education at its broadest level, provided operational direction in determining delivery methods, instruction and administration of educational programs and activities - 2002 - 2006.
Chair of Course Content Subcommittee - involved in the development of education and publication material for the Institute of Real Estate Management - 2001.
Vice-Chair of Course Content Subcommittee - involved in the development of education and publication material for the Institute of Real Estate Management - 1999-2000.
ARM Coordinator - Las Vegas Institute of Real Estate Management Chapter - 1999
Education Director of Residential Seminars for Institute of Real Estate Management - 1999
Member of the Institute of Real Estate Management’s Standing Committees for Curriculum, Publishing and Course Content - 1999-2001.
Southern District Liaison - Member of the Executive Committee of the Nevada Association of Realtors - 1998.
Parliamentarian - The Greater Las Vegas Assembly of Realtors - 1998.
Immediate Past President - Greater Las Vegas Association of Realtors - 1997
President - Greater Las Vegas Association of Realtors - 1996.
President-Elect - Greater Las Vegas Association of Realtors - 1995.
Second Vice President - Greater Las Vegas Association of Realtors - 1994.
Treasurer - Greater Las Vegas Association of Realtors - 1992/1993.
Second Vice President - Greater Las Vegas Association of Realtors - 1991/1992.
Board of Directors - Greater Las Vegas Association of Realtors - 1986-1997.
Board of Directors - Nevada Association of Realtors - 1986 -1998.
Member-At-Large - Executive Committee - Institute of Real Estate Management - 1996
Vice Chair of Faculty Conduct Committee - Institute of Real Estate Management - 1997-1998.
301 Course Board Director - Institute of Real Estate Management - 1996-1997
Faculty Committee - Institute of Real Estate Management - 1991-1992 and 1995-1998, Vice Chair - 1995.
Seminar Development Subcommittee Chairman - Institute of Real Estate Management - 1995.
Regional Vice President - Institute of Real Estate Management - 1993/1994
Publishing Chairman - Institute of Real Estate Management - 1991/1992.
101 Course Board Director - Institute of Real Estate Management - 1991/1992.
Member of the Editorial Board for the Journal of Property Management - 1986 - 2001.
Positions Held Cont’d
Chairman of the Property Management Committee for the Greater Las Vegas Association of Realtors - 1983/1984, 1985/1986.
Board of Directors - Nevada Apartment Association - 1984.
Chairman, Journal or Property Management of the Institute of Real Estate Management of the National Association of Realtors - 1990.
Governing Counselor - Elected to the Governing Council of the Institute of Real Estate Management of the National Association of Realtors - 1986-1988, 1990-1992, 1995-1996, 1999-2001.
Vice-Division Director of the Communications Division of the Institute of Real Estate Management of the National Association of Realtors - 1988.
Vice-Chairman, Publishing Committee of the Institute of Real Estate Management and of the National Association of Realtors - 1988.
Vice-Chairman, Journal of Property Management of the Institute of Real Estate Management of the National Association of Realtors - 1987.
Member of the Institute of Real Estate Management’s Standing Committees for Faculty Performance Subcommittee 1998, Education Policy Committee 1997-2001, Curriculum and Publishing Committee 1998-2001, Publishing 1983-1998, Journal of Property Management, Federal Legislative, State and Municipal Affairs 1983-1998, CPM Membership Standards 1983-2001, ARM Division Council, ARM Standards, ARM Services 1983-1988 and Management Plan, Marketing & Public Relations 2001.
President of the Las Vegas Chapter of the Institute of Real Estate Management - 1984-1986.
Vice-Chairman, ARM Continuing Education Committee of the Institute of Real Estate Management of the National Association of Realtors - 1985.
Chairman of the Las Vegas ARM Committee - 1981 - April 1984.
Vice-Chairman, ARM Recognition and Services Committee of the Institute of Real Estate Management of the National Association of Realtors - 1984.
Q: Please list any teaching or speaking experience you have had, including subject matter:
A: FACULTY MEMBER:
Institute of Real Estate Management - Emeritus Status
Senior Instructor for the Institute of Real Estate Management, teaching the following courses: Course ARM 101, Successful On-Site Management; Course 301, Marketing and Management of Residential Property; Course 800, Ethics in real Estate Management.
IREM’s Fundamental and Intermediate Seminars, such as: Budgeting and Accounting, Condominium Marketing and Leasing, Fair Housing, Human Resources, Maintenance, Operations and Single Family Management.
Faculty Member Cont’d
University of Nevada Las Vegas Continuing Education Department
Landlord/Tenant Law - Residential/Commercial
Management of Homeowners Association
Single Family Management Seminar
Fair Housing Laws
Nevada Association of Realtors
GRI Course - property management
Landlord/Tenant Law - Residential/Commercial
Lease Agreement Seminars - Residential/Commercial
Leasing in Soft Markets - Residential/Commercial
Maintenance and Repairs
Fair Housing in the 90’s
National Business Institute, Inc.
Unlawful Detainer Actions in Nevada
Professional Education Systems, Inc.
Landlord/Tenant Law in Nevada
Sterling Education Services, Inc.
Landlord/Tenant Law in Nevada
PUBLICATIONS:
Weekly Column Writer for the Las Vegas Review Journal Newspaper on Association Living and Association Management- From 1996 to Present.
Writer for special topics for the Managing Housing Letter which is national publication - 2006.
“Here’s some Simple Steps for Setting Your Residents Up for Success” – Landlord Law and Multi-Housing Report – December 2006.
“Benefits of Insurance Coverage for Apartment Owners and Residents” – Landlord Law and Multi-Housing Report – October 2006.
“Holland: Property Inspections Are a Fundamental Tool for Management”- Managing Housing Letter- May 2006
“Management Firm Owner: Prepare for Fire and Safety Crisis”- Managing Housing Letter-July, 2006. and Part II, August, 2006.
In the Trenches - “The X Residents” - Journal of Property Management - September/October 1999.
Successful Residential Management - The Professional’s Guide - Textbook: Institute of Real Estate Management - 1994.
Unlawful Detainer Actions in Nevada - Textbook. National Business Institute, Inc., Holland, Aurbach, Higbee - 1992.
Agency and Legal Liability - Journal of Property Management, May/June 1991.
Viewpoint: The Wearisome Process of Rent Controls - Journal of Property Management, March/April 1990.
Motivation and Job Satisfaction - Journal of Property Management, October 1989.
What Should Clients Expect from Property Managers? - Commercial Investment Real Estate Journal, May-June 1988.
Managing Single-Family Homes - Textbook: Institute of Real Estate Management, 1987.
Landlord/Tenant Law in Nevada - Textbook: Professional Education Systems, Inc. - Holland, Simon, Clark - 1987.
Single-Family Homes Have a Promising Potential for Purchase by Investors as Rental Properties - Real Estate Forum, November 1987.
Enforcing Condominium Restrictions and Covenants - Co-author - Journal of Property Management, November, 1985.
How to Develop a Single-Family Management Program - Journal of Property Management, November 1984.
Real Estate Management: Challenging an Assessment of Real Property - Real Estate Review, Winter, 1983.
How to Write an Operations Manual, A Guide of Apartment Management - Institute of Real Estate Management, 1978 - Co-author.
Motivation and Job Satisfaction - AMO Quarterly. Three parts in first 3 issues of 1977.
Real Estate Assessment Appeal Cases - The Comparison Valuation Method - Journal of Property Management, February 1977.
Controlling Energy Conservation Program - Journal of Property Management, Part I - July, 1976; Part II, September 1976.
Controlling Rising Electric Costs in Apartment Buildings - Journal of Property Management, November 1974.
Q: Have any of your accreditations ever been investigated, suspended or removed? (if yes, explain)
A: No
Q: On how many occasions have you been retained as an expert?
A: since keeping records - twelve
Prior to record keeping - over 30 additional
Q: For what area(s) of expertise have you been retained as an expert?
A: 1. Residential landlord/tenant disputes
2. Liability suit against landlord - crimes of violence
3. Disputes between general and limited partnership involving real property.
4. Management claims against real estate property management company
5. Fair housing issues
6. Interpretation of commercial lease agreements
7. Non-Disclcosure pertaining to sale of real property
8. Disputes over real esate commission
9. Patent suit involving real property
Q: In what percentage of your cases were you retained by the plaintiff?
A: 10%
Q: In what percentage of your cases were you retained by the defendant?
A: 90%
Q: On how many occasions have you had your deposition taken?
A: 50+
Q: When was the last time you had your deposition taken?
A: Janury 2008
Q: On how many occasions have you been qualified by a court to give expert testimony?
A: Never been denied
Q: On how many occasions have you testified as an expert in court or before an arbitrator?
A: 30+
Q: For how many years have you worked with the legal industry as an expert?
A: approximatley 30
Q: What services do you offer? (E.g.: consulting, testing, reports, site inspections etc.)
A: Consulting
Site inspections
Review financial documents
Review written documents such as leases and contracts
Q: What is your hourly rate to consult with an attorney?
A: For case review, meetings and preparation for court appearance, my fee is $175.00 per hour
Q: What is your hourly rate to review documents?
A: For case review, meetings and preparation for court appearance, my fee is $175.00 per hour
Q: What is your hourly rate to provide deposition testimony?
A: For testimony at depositions or trials, my fee structure is $250.00 per hour (which applies while I am waiting to give testimony, whether at an office or court), and for time taken for breaks or meals, as well as for time spent actually giving testimony
Q: What is your hourly rate to provide testimony at trial?
A: For testimony at depositions or trials, my fee structure is $250.00 per hour (which applies while I am waiting to give testimony, whether at an office or court), and for time taken for breaks or meals, as well as for time spent actually giving testimony
Q: Please list any fees other than those stated above (E.g.: travel expenses, copy fees, etc.)
A: Travel and hotel - food if overnight
Charge for secretarial, copying and postage
References
Thomas D. Harper, Esq.Thomas D. Harper, Ltd.
606 S. Ninth Street
Ls Vega, NV 89101
(702) 383-9744
harperltd@msn.com
Avece Higbee, Esq.
Marquis & Aurbach
1001 Park Run Drive
Ls Vegas, NV 89145
(702) 382-0711
MarquisAurbach.com
Phillip Aurbach
Marquis & Aurbach
1001 Park run Dirve
Las Vegas, NV 89145
(702) 382-0711
MarquisAurbach.com
William L. Coulthard, Esq.
Attorney at Law
Harrison, Kemp and Jones
Wells Fargo Tower
Seventeenth Floor
3800 Howard Hughes Parkway
Las Vega, NV 89109
(702) 385-6000
wlc@hkj-law.com
